What to do if your Range Rover Evoque won’t lock
If you own a Range Rover Evoque, you know how important it is to keep your vehicle secure. However, sometimes things can go wrong and you may find yourself in a situation where your car won’t lock. This can be frustrating and even stressful, as it leaves your vehicle vulnerable to theft or damage.
Imagine this scenario: you’re out and about, running errands or enjoying a day out with friends, when you return to your car only to find that it won’t lock. This can be a frustrating and stressful experience, as it leaves your vehicle and its contents vulnerable to theft or damage.
This is exactly what happened to Mrs H, a Range Rover Evoque owner, who found herself in this predicament. Not only was she unable to lock her car with the key fob, but the lock buttons inside the vehicle also began to malfunction. This not only made it difficult to secure her car, but also rendered the alarm system ineffective.
After a few days of dealing with the issue, Mrs H contacted the experts at Shires Garage for assistance and scheduled a check-up for her Range Rover Evoque.
The Assessment
Upon initial examination, the team of Land Rover specialists at Shires Garage confirmed that while Mrs H’s’ Evoque could be locked and unlocked manually, the key fob and internal controls were not functioning properly.
Despite this, there were no visible error messages appearing on the dashboard, and no fault codes were detected. Despite the lack of obvious indicators, our Land Rover specialist was confident that he could get to the root cause of the issue, having encountered similar issues with Range Rovers in the past.
However, further testing was required to determine the underlying cause of the malfunction.
Diagnosis
Despite the lack of visible fault codes during the initial inspection, it was clear that there was a deeper issue at play that needed to be addressed.
At Shires Garage, our technicians use a comprehensive 15-step diagnostic process to ensure that your vehicle’s fault is found and fixed the first time, saving you time, money, and stress.
This process delves deep into your vehicle’s systems to uncover even the smallest issues, as our experts know that even minor problems can develop into larger issues if left unaddressed.
In this case, our technician conducted tests on the door latch wiring for power, signal, and grounding, as per the Land Rover wiring information, but no faults were found. This led our technician to the only conclusion – that the door latch had failed internally and would need to be replaced.
Fixing the Range Rover Evoque
As it was determined that new latches were needed for Mrs H’s Range Rover Evoque, our experts at Shires Garage sourced and ordered the replacement parts. We only use genuine or high-quality Land Rover parts to fix your vehicle, ensuring that your Range Rover warranty remains intact.
Once the new parts arrived, our Land Rover technician replaced the faulty latches and retested the vehicle’s locking system. The results were positive, as the Evoque’s locks worked like new, with no faults detected in the key fob or internal locking controls.
To ensure that there were no underlying issues, our technician conducted a thorough examination of the vehicle before delivering it back to Mrs H. She was thrilled to have her Evoque back so quickly and impressed by the affordable cost.
At Shires Garage, our goal is to provide dealer-level expertise and better-than-dealer service and value. We also offer a free courtesy car and a free collection service, which Mrs H took advantage of, allowing her to carry on with her day while we fixed her Range Rover Evoque’s locking system – what more could you want?
Summary
When Mrs H’s Range Rover Evoque began having issues with its locking system, she knew to contact the experts at Shires Garage for assistance.
Our team were more than happy to help and arranged for the vehicle to be picked up from her home, providing her with a complimentary courtesy car so that her daily routine would not be disrupted.
During the initial assessment, our Land Rover specialists employed a comprehensive 15-step diagnostic process to thoroughly investigate all the potential causes for the Range Rover’s locking issues, ensuring that nothing was missed and that any small problems were caught early on.
Through this process, they discovered that the Evoque needed new latches as the current ones were faulty. To ensure that Mrs H would not experience any further issues, our experts sourced genuine parts that would keep her Range Rover warranty intact, reducing stress during the repair.
Once the repair was completed, Mrs H collected her Range Rover Evoque, and she was pleased to have the car back so quickly. If your Range Rover is experiencing a faulty locking system, don’t hesitate to reach out to the Land Rover experts at Shires Garage.
Give us a call on 01458 250570 and book your Land Rover check-up today.
