Range Rover Gearbox Dashboard Message
Suddenly, your Range Rover dashboard displays a gearbox fault warning message. How do you fix it, and what do you do?
As a result, you cannot change gears in your Range Rover, leaving you with the task of somehow moving your car to a garage or safe place. When stranded, you need someone who can fix the problem quickly.
Wouldn’t your main dealer be the best choice here?
In our opinion, this is not true.
After visiting the main dealer, our client found themselves frustrated with the lack of response and service needs. They then visited us at Shires Garage for a speedy diagnosis and repair.
Read on to find out more…
Here’s What We Found
Our client was left with very limited driving abilities due to a faulty gearbox warning alert displayed on the dashboard of their Range Rover. Our expert technicians immediately got to work, looking to diagnose and fix the issue as soon as they could.
Gearbox Fault Diagnosis
Our team of Range Rover experts at Shires Garage follows a strict 15-step diagnostics procedure to make sure no stone is left unturned. A thorough on-site inspection reduces the likelihood of problems returning later down the road.
In order to diagnose the issue with the gearbox, we first had to analyse any fault codes generated by the gearbox.
We identified the following fault code quickly using Land Rover-recommended equipment:
- P0860-11 gear shift module A – open circuit
Fortunately, the client brought their vehicle to us, as the gearshift module was faulty and prevented the driver from engaging the automatic gearbox properly, leaving the vehicle stranded.
While a “P0860-11 gear shift module A – open circuit” fault may seem intimidating to a novice car owner, our technicians were able to identify and fix the problem quickly.
After identifying the correct component, our team examined the faulty gear shift module in detail for signs of water ingress. The circuits were checked for power, ground, and signal readings to ensure the circuitry was not faulty after no immediate evidence of water ingress was found.
Our technicians discovered the following during their thorough investigation:
- There was no power and a problem with the gear control module.
- It was necessary to replace the automatic gear control module.
In order to source and repair the module for our client, we took extensive measures to source the part.
What We Did to Fix the Range Rover Evoque
In all cases, our expert technicians contact our clients before beginning any work to explain the diagnosis results and recommend a repair plan. At Shires Garage, we take the utmost care with every client, and all repairs are approved before we start any work.
Our client immediately approved the work after understanding the need for a new gearbox control module for their Range Rover Evoque and wanting their vehicle back on the road as soon as possible.
Our network of partners in the part supply industry quickly sourced a replacement gearbox control unit so we could begin working on the client’s vehicle.
Before installing and connecting the new genuine replacement, our technicians carefully removed the faulty unit from the centre console area.
From here, our specialist expert used diagnostics equipment to test and clear the fault code. Afterwards, they drove the vehicle to test the gearbox control module. We tested reverse, park, neutral, drive, and sport to ensure that the gearbox fault warning message had been permanently removed.
Since everything had worked properly, the client was delighted to receive their fully functional Evoque back.
We also thoroughly tested all subsequent modules and parts at Shires Garage to ensure any other fault codes had been cleared. Every client that walks through our doors is well looked after, as safety is our top priority, and identifying problems early will reduce the need for expensive repairs in the future.
Summary
Our recent client had a severe fault with their Range Rover Evoque gearbox.
Although some brands are well-known for having poor client service, extended repair times and difficulty in part sourcing. Fortunately, our client came to Shires Garage after being frustrated with the main dealer’s pricing and timing.
We resolved the issue quickly with the help of our expert Range Rover technicians. Their specialist knowledge enabled them to make the right decisions to fix the Evoque quickly and effectively.
Upon identifying the fault codes, testing components, and visually inspecting the gearbox system, we discovered something was wrong with the gearbox control module (the dial that switches modes).
Next, we inspected the part for water damage and tested the circuits. It was determined that a replacement module was needed.
All steps of the diagnosis and repair process were explained to our client. At Shires Garage, we strive to keep clients informed. Clarity ensures no unnecessary repairs occur, and the client, not us, determines how the repair should be done. So, once our client gave the go-ahead, we sourced a genuine replacement gearbox control module and replaced the unit.
Our team only uses genuine Range Rover parts to ensure the highest quality and guarantee that the client’s repair works as the factory intended.
Compared to dealership pricing, our client saved approximately 40% on costs. It’s a win-win situation.
Having gearbox issues with your Range Rover? Contact Shires Garage today! We have a team of experts on hand to help you.
