Mercedes B Service
If you want to keep your Mercedes in peak working condition, regular servicing is key.
There’s no way around it. Failing to service your Mercedes will leave you with poor performance, safety and efficiency.
To help you keep your vehicle in top condition, Mercedes has designed two specific servicing plans:
- Mercedes A Service
- Mercedes B Service
At Shires Garage, our experts are proficient in handling all Mercedes models, strictly following the manufacturer’s protocols for every service, from standard inspections to complex repairs.
Our work guarantees your Mercedes warranty remains valid.
As your local independent Mercedes experts, we can offer you a better than dealership-quality service at even greater value.
By sticking to your Mercedes A and Mercedes B Servicing schedule, you’re ensuring your car continues operating flawlessly without risking your Mercedes warranty.
Take the case of a recent client who came to us with their Mercedes A-Class needing the Mercedes B Service. They had previously contacted the main Mercedes dealership and were faced with a 7-week wait for an appointment – which you’ll agree is far too long to wait, especially if you care about the health of your Mercedes.
Thankfully, upon a friend’s advice, they turned to Shires Garage.
We pride ourselves on our shorter wait times for servicing, ensuring you’re back on the road swiftly. This saves you time while ensuring your vehicle’s issues don’t worsen.
Our Mercedes service team, with years of experience and specialist knowledge, can identify and solve any problem your vehicle may have. Whether you’ve got a DPF problem, Turbo issue or just need a service, we can help.
Upon inspecting our client’s A-Class, we confirmed their vehicle needed the Mercedes B Service. However, at Shires Garage, we don’t stop at the basics. Every vehicle we service receives a free safety review to guarantee your car is in optimal condition.
During this extra safety inspection for our client’s Mercedes A-Class, our experts discovered a serious issue which needed resolving immediately to ensure our client’s safety.
The difference between Mercedes A Service and Mercedes B Service
If you’re wondering what the difference is between the Mercedes A and B Service, you’re not alone; it’s a common question we’re asked.
Here’s a brief explanation:
The Mercedes A Service is advised for newer vehicles, usually after the first year or after travelling 10,000 miles (whichever occurs first) and subsequently every two years.
The Mercedes A Service covers:
- Changing synthetic motor oil
- Replacing the oil filter
- Checking and adjusting tyre pressure
- Conducting a brake inspection
- Resetting the maintenance counter
The Mercedes B Service is designed for vehicles that are a bit older or have higher mileage. This service is suggested on an alternating basis with the A Service, typically every two years.
It includes everything that the A Service does, with the addition of:
- Changing the cabin dust/combination filter
When you book your service with our team at Shires Garage, you get dealership-level servicing but at a much better value.
What Happened Next?
During the routine Mercedes B Service of our client’s Mercedes A-Class, our servicing experts uncovered a critical issue with the vehicle’s front brake discs and pads. They were not just worn down but below the legal safety limit.
Having poor-quality brakes poses a significant risk to the safety of our client and other road users. But significantly reduced safety isn’t our client’s only issue; they could get in trouble with the police and receive a hefty fine.
Clearly, this is a situation everyone would prefer to avoid.
Considering that brake-related issues are implicated in about a quarter of all road accidents, it’s crucial to address these problems immediately.
At Shires Garage, we prioritise ensuring your safety while minimising inconvenience. That’s why, unlike main Mercedes dealers who might charge for extra services, we offered our client a complimentary courtesy car, meaning thatthey could go about their daily life uninterrupted while their A-Class was being expertly repaired.
We also don’t have ridiculous waiting times, meaning your car receives the care it needs sooner rather than later.
This approach underscores our commitment to delivering exceptional value and service beyond what you might find at a dealership.
Solving the Issue
Upon discovering the Mercedes brake issue, we immediately called our client to discuss what we’d found.
At Shires Garage, honesty and transparency are key. We only start repairs after receiving the go-ahead from you, ensuring you remain in the know through every step of the way.
Our client was pleased to hear back from us so quickly and gave us the green light to proceed with our recommendations.
We obtained genuine Mercedes brake pads and discs for the replacement. As your local independent Mercedes garage, we only use genuine Mercedes or high-grade alternative parts on your vehicle. This ensures your car receives the highest standard of care while keeping your Mercedes warranty intact.
After installing the new brake parts, our technicians performed an extensive road test to verify the safety and proper functioning of our client’s Mercedes A-Class. We then updated the online service logbook, keeping the vehicle’s warranty up to date.
Once all checks were completed, we informed our client that their Mercedes was ready for collection. They were delighted to retrieve their A-Class in prime condition, grateful for the rapid service compared to the lengthy wait time quoted by the main Mercedes dealership.
Visiting Shires Garage means you’re choosing exceptional service that surpasses dealership standards. You even get greater value and quicker turnaround times – What more could you ask for?
If your Mercedes requires a B Service, don’t hesitate to contact Shires Garage.
Summary
When our client presented their Mercedes A-Class for its yearly check-up, they were previously informed by the main Mercedes dealership that the Mercedes B Service couldn’t be scheduled for another 7 weeks.
Fortunately, our highly experienced Mercedes specialists at Shires Garage booked the Mercedes B Service for our client the very same day they came to see us.
Our safety evaluation, which we provide at no extra charge, revealed significant wear on the car’s brakes with both the brake discs and pads falling below the legal safety standards. This was not just a safety risk but a potential legal issue as well.
We promptly acquired authentic Mercedes parts to replace the deteriorated components, ensuring the Mercedes A-Class was safely returned to our client within the same week.
Our client was exceptionally pleased with the swift turnaround and the assurance that their vehicle was now in a safe and operable condition.
Should your Mercedes require servicing and you want to avoid the extended wait times offered by dealerships, contact our experts at Shires Garage. You always get better than dealership servicing with us and for better value.
Call Shires Garage today to book your Mercedes service.
